Maximise Growth in your Business by Outsourcing – For Tradies & Service based Businesses
D Day has arrived – Lockdown has finally been lifted, everything can go back to normal again.
But can it really?
In all honesty, we have no idea what the next phase looks like. Will it be business as usual or are we going to have to slowly build a new normal. Your business income has been impacted for nearly a month already, but you have still had most of the same overheads to cover. Your customers have had time… so much time! They have potentially completed many of the jobs they normally pay to have done for them.
How do you strategically help people to remember your business, rebuild cash flow, re-secure customers without spending lots of money, time and energy?
This is where strategic outsourcing offers real advantages to your business. By converting fixed outgoings like wages, subscriptions, vehicle costs and office space into variable or smaller costs, outsourcing frees up cash to be used in other areas of your business - where you can really make it count.
1. Outsourcing lets you focus on what you do best.
We get it. You bought or built a business so you could be on the tools not doing the books. We understand that the admin can become a monster, something to shove in a cupboard or under a bed and ignore until it becomes so big it tries to eat you.
Seriously though, wouldn’t you rather spend your time doing what you love and what you are good at? Paying bills, replying to emails and chasing up overdue accounts at the end of each day is not the best use of your time. It’s these kinds of tasks in our experience that can make you grow to resent your business instead of love it.
Why not outsource those daily, repetitive tasks to someone else? Someone who can get the job done quickly and efficiently, who specialises in those fields, and can get the job done in the background while you’re doing what you do best. Not only will it maximise your business’s hard earned dollars, but also give you back your valuable time.
2. Outsourcing gives you instant access to experts.
Surround your business with experts. Easier said than done right? With a limited budget, the million dollar question is: How do you find those experts who can take your company to the next level without breaking the bank?
One of the best ways is outsourcing. Whether you're a new business, small business or sole trader there will surely be tasks you need help with on a one-off or part-time basis. It might be:
Setting up new job management software to help you ace your customer service
Designing a new website
Coming up with a successful marketing campaign
Running payroll
Filing your GST
Finding a Virtual Assistant to provide regular support for you and your customers.
Imagine hiring one VA company, who can tick all of those boxes? Think of the time (and money) you would save having to source all of the specialists in those fields individually!
Whatever it is, outsourcing is a sure-fire way to access a talented bunch of people at a fraction of the price it would cost to hire them in-house.
3. Outsourcing improves the relationship with your customers
For a small service or trade based business, YOU are often your business. This means that while you are doing what you do best, your customers are often waiting for you to come back to them.
They might be waiting on a quote, a price for a part, a date for their job to begin etc. While these every day tasks don’t take long when you do them all at once, they can really eat into your time on the tools if you are fielding a phone call every 20 minutes. We also find that a customer who can’t get hold of you is more likely to voice their frustrations to their friends, family or on social media, ultimately losing you more than 1 customer.
By outsourcing your customer care to a Virtual Assistant company, they can provide your customers with the key information they need in a prompt and efficient way. This keeps you on the tools and your customers raving about your company's excellent communication skills.
The benefits to outsourcing integral and repetitive tasks can only add more value to a growing company. While it may seem tempting to keep operations and even costs in-house, studies and experiences clearly show that a small company can enjoy advantages from tapping into the right outsourcing company. Get in touch with the Released today for a no obligation chat, to find out how we can help you get your business back up and running in no time.
If you are a small to medium trade or service based business Released is the Business Support Network for you. We love solving the administration overwhelm & providing strategic support and systems, that work for you & your business. We maximise your return by building an ongoing relationship with you & your team and you get access to our entire team of experts at the click of a button.
Get in touch today to find out how we can set your business free.
