Simplifying Success: How Kellie Beaumont is Reimagining Job Management for NZ Tradies.
Helping Kiwi trades businesses with the software that can set them up for success is a worthy goal, but a very specific one. How did Kellie, owner of Released and leader of a team that’s packed with experienced software specialists, come to make it her mission to integrate software into the virtual business support that her team offers?
With the market becoming more competitive, trades SMEs are in need of the edge that solid, efficient software-supported administrative systems can give them. With her unique perspective and experience, Kellie can offer them that and more.
Many tech consultants come from a background of IT, and that makes sense in many cases: they understand the software, how it works, why it works, and what it can do. However, when it comes to choosing, implementing, and optimising tech for trades businesses, there’s another side to consider.
The ins and outs of administration for the trades, with so many moving parts to each project, tight scheduling, and often-convoluted quoting, invoicing, and bookkeeping, is a beast of its own. And it’s one with which Kellie, after years at the helm of a successful trades-focused business support agency, is all too familiar.
Who better to understand how to integrate software into trades business systems than those who have done it, repeatedly, for ten years?
Beyond software
“Use software” is the solution that’s often presented to tradies with evenings full of admin, struggling to stay afloat in a competitive market. And it’s not a bad suggestion, but unfortunately simply paying for and downloading the software will not make your troubles disappear.
Any given job management platform, even one that’s a perfect pick for your company, must be set up and used well to offer good return on investment. With AI and other clever features, software can save immense amounts of time, hassle, and money for trades and service businesses. But if nobody in your team knows how to operate it effectively, it is just another expense.
A little knowledge and experience is invaluable when it comes to:
choosing the software that suits,
setting it up to work within your current systems,
making adjustments on both sides to ensure digital and physical work collaboratively, and;
training team members to work with and not against the software.
Some of these tasks are one-offs, others require ongoing support that fits well into the role of a virtual assistant.
The Released difference
Aligning people power and tech power is where the magic happens. It’s something that Kellie has observed over ten plus years in her role of supporting Kiwi tradespeople and SMEs.
Released’s team of talented business support professionals can provide this advantage seamlessly. Software and systems expertise is an underrated aspect of virtual business support. Focusing on these aspects of service (in addition, of course, to stellar bookkeeping, friendly customer service, effective digital marketing and design, and general administrative wizardry) has made Kellie’s team a weapon for Kiwi trades business nationwide.
For Released, the type of software a client uses is a significant consideration when matching them to a team member. Business units, called PODs, are also put together based on software expertise, so that virtual assistants have immediate support from others with expertise and experience in a specific digital tool.
Simplify YOUR Success
If you’re interested in gaining a competitive advantage for your business with software and someone to help drive it efficiently and effectively, get in touch with the Released team! The unique blend of software expertise and holistic virtual business support that Kellie has curated can take trades businesses to the next level, systems-wise.
